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Helsinki Airport: An Oasis of Excellence with Affordable Connections
Mar
Nestled just a short flight away from the UK, Helsinki Airport has emerged as the crown jewel of European air travel, securing the title of the best large airport in Europe for customer service in the esteemed ASQ Awards. The comprehensive ASQ survey, spanning 400 airports across 95 countries, reaffirmed Helsinki Airport’s commitment to delivering an unparalleled travel experience, with the 2023 results marking the highest satisfaction levels in the airport’s history. Let’s find out with nowglas.
Kimmo Mäki, the CEO of Finavia, the company overseeing Helsinki Airport, expressed gratitude for the international recognition, emphasizing their success in consistently elevating customer satisfaction over the long term. Travelers have consistently lauded Helsinki Airport for its exceptional facilities and services, with one visitor likening the experience to “stepping into a fully kitted IKEA showroom,” and another describing it as “clean, modern, and peaceful.”
This recent accolade adds to Helsinki Airport’s impressive track record, having previously been recognized as one of the best airports globally for business travelers. The ASQ Award reinforces the airport’s dedication to excellence and underscores its position as a gateway connecting the UK to Finland and various destinations across Asia.
In a significant 10-year renovation effort completed last year, Helsinki Airport underwent transformative changes to enhance the passenger experience. The new departures hall features improved check-in desks, bag drop facilities, security checkpoints, and currency exchange booths. Notably, security improvements eliminated the 100ml restrictions, allowing passengers to carry up to two liters of liquids through security.
The retail landscape of Helsinki Airport underwent a revitalization, introducing renowned Finnish brands such as Moomins, Marimekko, Balmuir, Iittala, Suomalainen Kirjakauppa, Alepa, and Relove. These additions offer passengers a taste of Finnish culture and craftsmanship, contributing to a unique and enjoyable travel experience.
Dining options were also expanded, with two food courts opening at arrivals and between gates 22 and 26. The culinary offerings range from familiar fast-food chains like Burger King and Subway to diverse international cuisines, including Japanese, Italian, and Nordic.
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Parking facilities received an upgrade with the introduction of two new parking halls, P1 Premium and P2, providing direct access to the terminals. A new short-term parking area in front of arrivals enhances the overall convenience for passengers.
Beyond the physical enhancements, Helsinki Airport prioritizes passenger well-being with free art installations, ‘quiet’ rooms, and working pods equipped with chargers and WiFi. Families traveling through the airport can make use of two free play areas for children, and designated pet relief areas cater to the needs of four-legged companions.
Helsinki Airport’s commitment to providing a seamless and enjoyable travel experience has not gone unnoticed. The recent ASQ Award adds another feather to its cap, recognizing the airport’s dedication to customer satisfaction.
As travelers seek affordable and convenient connections, Helsinki Airport stands out as an attractive option. Ryanair, known for budget-friendly travel, offers one-way flights to Helsinki starting at just £20. Other reputable airlines, including Finnair, Norwegian, easyJet, TUI, and British Airways, provide direct routes, ensuring accessibility and convenience for British travelers.
While Helsinki Airport basks in the glory of its recent accolades, ambitious airport projects worldwide are poised to redefine global air travel. Saudi Arabia’s King Salman International Airport aims to become the world’s largest by 2030, featuring six runways and accommodating up to 120 million passengers annually. Meanwhile, Poland’s Warsaw Solidarity Airport, expected to open in 2028, aspires to become a major European hub, complete with a dedicated train station connecting to major cities in the country. These developments signify a transformative era in aviation, promising enhanced connectivity and passenger experiences across the globe.
In conclusion, Helsinki Airport’s recognition as Europe’s best large airport is well-deserved, given its continuous efforts to enhance customer satisfaction and provide a world-class travel experience. As the aviation landscape evolves, travelers can look forward to seamless, affordable, and enjoyable journeys facilitated by innovative airport developments around the world.
